Understand the differences between User Administrator, System Administrator, Report Administrator, Site Administrator, Configurator, and Subcontractor Administrator – and learn how to request or assign the appropriate role.
Overview of Administrator Roles
Infobric Site has six roles with administrative permissions. These are divided into two levels: System Client Level and Site Level.
Role | Level | What the role allows you to do | Who can assign the role |
System Administrator | System Client | Create new sites, remove existing sites, and manage companies. | Existing User Administrator |
User Administrator | System Client | Create and manage system users and assign permissions at system client level. | Existing User Administrator |
Report Administrator | System Client | Manage who has permission to generate reports at system client level. Does not generate the reports themselves. | Existing User Administrator |
Site Administrator | Project | Manage a specific site: add or remove Site Administrators and Configurators, create personnel groups and schedules, and add people to the site. | Existing Site Administrator on the same project or a User Administrator |
Configurator | Project | Configure the site and its devices (e.g. card readers and smart locks). Does not have access to personal data. | Existing Site Administrator on the same project or a User Administrator |
Subcontractor Administrator | Project | Manage companies at project level. | Existing Site Administrator on the same project or a User Administrator |
Which Role Do You Need?
I need to manage user accounts or permissions at system client level
You need the User Administrator role.
This role allows you to create new system users and assign roles within the system client.
Not sure who your organisation's User Administrator is? Contact the person responsible for your organisation's system administration or reach out to Infobric Support.
I need to manage who can generate reports
You need the Report Administrator role.
Please note that this role controls who has permission to generate reports, rather than who actually creates them.
I need to manage a specific site
You need the Site Administrator role for the relevant site.
An existing Site Administrator on the same site can assign this role to you, meaning you do not need to contact Infobric Support.
I need to configure devices (card readers, smart locks) at a site
You need the Configurator role.
A Site Administrator at the relevant site can assign this role to you.
I need to manage companies associated with a specific site
You need the Subcontractor Administrator role.
A Site Administrator at the relevant site can assign this role
How to Request or Assign a Role
Assigning User Administrator or Report Administrator (System Client Level)
These roles are assigned by an existing User Administrator directly within the system client.
Go to site.infobric.com and log in.
Select the relevant system client using the System Client tab in the upper-left corner.
Click the System Users tab in the lower-left corner.
Select the system user you want to assign the role to.
In the System User window, select the appropriate role under Permissions.
Important: If your organisation does not have an existing User Administrator, or if you are a new user who needs a system user account, please contact Infobric Support for assistance.
Assigning Site Administrator, Configurator or Subcontractor Administrator (Site Level)
These roles can be assigned by an existing Site Administrator at the relevant site.
Go to site.infobric.com and select the relevant site.
Click Site Settings.
Click System Users.
Click Add.
Select the system user from the list. You can filter by first and last name if necessary.
Click Add → OK → Save and Close.
Can't find the person in the list?
This means they do not yet have a system user account.
Please contact your organisation's system administrator or Infobric Support for assistance.